Refund Terms

Welcome to our website's refund terms. Please read these terms carefully before completing your purchase. By purchasing from our site, you agree to the following terms of our refund policy:

 

  1. Refund period: A refund request must be sent within a period of seven days from the date of purchase, starting from the date of delivery of the product.
  2. Product Condition: The item must be returned in its original and unused condition, with all original packaging and accessories.
  3. Refund Fees: An administrative fee or redemption fee may be deducted from the value of your refund. These fees apply according to company policy.
  4. Refund method: The amount will be refunded to the same payment method that was used for the purchase.
  5. Products are non-refundable: Some products may not be refundable, such as food products or products for personal use.
  6. Shipping costs: Original shipping costs are not refundable, except in the event of an error on the part of the company.
  7. Refund Procedures: A refund request must be submitted via email or phone, and the request must include the original order information and the reason for the refund.
  8. Refund policy for offers and sales: Refund terms may vary for products sold at discounted prices.
  9. Change of Terms: The Company reserves the right to change the terms of redemption at any time without prior notice.
  10. REFUND LAW: All refunds are subject to the laws and regulations of the specific country of purchase.

 

By leading these terms, we hope that refunds will be easy and fair for every customer. If you have any questions, please contact us via email or phone.